The Tech > Participatory democracy > Engagement tech > Interactive Voice Response (IVR) - (6)

Interactive voice response (IVR) is a technology that bridges analog and digital experiences by allowing humans to interact with a computer through their voices and dialpad entries. It's used in many ICT4D projects where smartphone and desktop devices are not yet prevalent.

Suggested reading: ICTWorks: Use Interactive Voice Response to Reach More African Women

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Reclaiming Spaces Initiative (RSI)

Mobimocc is an IVR-based platform that empowers rural women by providing accessible GBV education, interactive support, and real-time counseling through feature phones.

USAID One Window for Citizens

USAID One Window for Citizens

Cambodia (Kampuchea) 🇰🇭

USAID launched IVR and Facebook chatbot tools that will provide Cambodian citizens clear, transparent information on public services available to them through the Royal Cambodian Government’s One Window Service Offices (OWSO).

Prison Voicemail

Prison Voicemail

United Kingdom of Great Britain and Northern Ireland 🇬🇧

Over 3,000 people are using this service to stay connected and maintain bonds

Digital Woman Uganda

Digital Woman Uganda empowers women and girls by promoting digital literacy, gender equality, and innovation through training, advocacy, and technological solutions.

SEMA

SEMA

The Innovation Village Kampala, Kampala, Uganda

We gather citizen voices to improve public services

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