Empowering design leaders , educators , and practitioners with thoughtful and strategic guidance on trauma-informed design, research, and practice.

• Design
• Social impact design firms

Audience Simulator with AI Personas

• Artificial Intelligence
• Design
• User research

"[W]e started AI Design Field Guide to serve as both a resource for our peers in the field, and also a time capsule of this unique time where we're all figuring out how this new kind of work is done in real time"

• Artificial Intelligence
• Learn about civic tech
• Design

Since 2012, FabRiders has been at the forefront of building, refining, and iterating participatory and network-centric practices to empower social change movements & initiatives.

• Design
• Social impact design firms
• User research

We’re a team of experienced public servants, designers, and strategists who help organizations solve complex problems and strengthen systems that serve everyone better.

• Build something
• Design
• Building in the private sector

The bestselling book by Lou Downe about how to design services that work

• Learn about civic tech
• Design
• Books

The OneTeamGov Canada Pattern Library is a curated set of design, service and policy patterns and tools to help government teams across Canada deliver services.

• Playbooks and design principles
• Design
• User research

Beyond Self-Service: Design Patterns for Delegation-based Digital Services

• Artificial Intelligence
• Govtech
• Playbooks and design principles

Explore how designers found their path into tech or share your own to inspire others.

• Meet the others
• Build something
• Design

President Trump fired the best designers in the Federal Government and now he needs to fix it.

• Project 2025

• Specific campaigns
• Design
• Manifestos

lowercase is a design lab and studio partnering with community-led organizations to co-design and craft accessible, impactful civic tools rooted in data and lived experience.

• Design
• Social impact design firms
• Co-design

This guide seeks to serve as a comprehensive toolkit to enable different parties to make informed decisions around proposed digital ID systems.

• guides

• Govtech
• Playbooks and design principles
• Design

Futurall uses collective imagination to navigate complex systems

• TICTeC 25

• Civic and social impact companies
• Design
• Social impact design firms

Civic Interaction Design is an interdisciplinary research group at the Amsterdam University of Applied Sciences.

• TICTeC 25

• Research and policy centers
• Academia
• Design

Minimize digital harms through design, a guide for product managers and lawmakers.

• guides

• Build something
• Ethical tech and responsible tech
• Playbooks and design principles

This Blueprint on Prosocial Tech Design Governance lays out actionable recommendations for governments, civil society, researchers, and industry to design digital platforms that reduce harm and increase benefit to society

• guides

• Build something
• Ethical tech and responsible tech
• Tech for public challenges

Creative project design for social good champions through appropriate technology that strengthens human systems.

• human rights
• humanitarian
• coaching

• Build something
• Civic and social impact companies
• Design

The Council on Tech and Social Cohesion is catalyzing the field of technology for social cohesion.

• Engagement tech
• Ethical tech and responsible tech
• Partner networks and coalitions

The Civic Service Design minor draws upon a practice and subfield of research and theory that connect to design, social theory, and public policy and management frameworks, methods, and tools to reformulate participation and decision making in the creation of public policies, programs, and services, with the goal of fostering more just and equitable cities and societies.

• Academia
• Design
• Academic programs

Taught By Richard The

• Civic data
• Learn about civic tech
• Academia

By Anna Kawakami, Amanda Coston, Haiyi Zhu, Hoda Heidari, Kenneth Holstein

• guides

• Artificial Intelligence
• Govtech
• Build something

Uses design, innovation, and people-centered approaches to improve policymaking

• United Kingdom (government)

• Govtech
• Innovation teams and labs
• Design

A 3-year project funded by the EU's Erasmus+ programme to mitigate the discriminatory impact of AI on people's lives.

• Reduced inequalities
• bias
• European Union

• Artificial Intelligence
• Ethical tech and responsible tech
• Design

A free seven-week online training programme teaching innovative techniques from the digital world to enhance work and problem-solving abilities.

• trainings

• Design
• Online courses

GovFresh is a media and innovation lab working at the intersection of design, technology and government.

• Govtech
• Design

• Design

A new OpenStreetMap style by the US chapter

• OpenStreetMap

• Mapping
• Mapping tools
• Design

A modern rewrite that hopes to make it a bit easier for federal product teams to adopt, adapt, and extend the USWDS.

• Govtech
• Build something
• Design

This course uniquely combines the critical lens of art with the innovation framework of DesignX, promoting introspection and thoughtful deliberation before diving into design interventions.

• Academia
• Deliberation
• Design

Need a logo designed, a usability study, or an interface-facelift? Our diverse community and extended network have got you covered.

• Find a job or hire someone
• Job boards
• Design

A toolkit for impact practitioners to build products, services & systems that center women.

• toolkits
• women

• Playbooks and design principles
• Design
• Visual Design

Unlocking the potential of New York’s public spaces.

• city
• public space
• mental health

• Design

Studios are nodes of community, design education, and localized impact within university campuses across the U.S.

• students

• Meet the others
• In-person meetings
• Academia

A design toolkit for USAID staff on how to design inclusive digital technology interventions, written for work on global hunger but applicable in many other contexts.

• Zero hunger

• Playbooks and design principles
• Design
• Toolkits

A taxonomy of deceptive design patterns, laws, cases, reading list, hall of shame, and Deceptive Patterns book

• guides

• Adjacent Fields
• Ethical tech and responsible tech
• Design

We create meaningful conversation with data + design + story.

• Civic data
• Build something
• Data visualization

A pilot program that connected a cohort of volunteer experts with City staff to answer questions and make recommendations using best practices in user research. Seattle By Design is a partnership between U.S Digital Response (USDR) and Seattle Innovation & Performance.

• city
• Sustainable cities and communities

• Govtech
• Design
• Service delivery

The Digital Services team works to make city services more accessible and inclusive for Chicago residents. It’s our mission to listen, amplify, and design with the community to build better technology experiences for everyone.

• city
• Sustainable cities and communities

• Govtech
• Design

Penpot is the Open-Source Design & Prototyping Tool for Product Teams (Figma alternative)

• Open source
• General purpose open source tools
• Design

Use this design system to make government services consistent with GOV.UK. Learn from the research and experience of other service teams and avoid repeating work that’s already been done.

• United Kingdom (government)

• Govtech
• Playbooks and design principles
• Design

Case studies, blog posts, and Airtables with examples

• Adjacent Fields
• Ethical tech and responsible tech
• Design

Users choose which resources they want to "consume", or load, to reduce the website's footprint

• Climate action
• 2023 Webby Awards

• Design
• Social impact design firms

We break the silos of urbanist practices to build Black power and Black joy.

• racial equity
• city
• 2023 Webby Awards

• Urban planning
• Design
• Manifestos

A conference for people who work in the intersection of design and the public sector.

• Conferences
• Design

This laboratory was formed as an effort to develop design methods and practices, which on the one hand are based on technological developments, and on the other, based on the development of social, cultural, and political issues and theories.

• Research and policy centers
• Academia
• Design

A library of design interventions to encourage prosocial behaviors online

• Ethical tech and responsible tech
• Research tools
• Playbooks and design principles

A growing archive of 1000+ design resources, weekly updated for the community.

• resources

• Build something
• Design
• Visual Design

Greater Good Studio is a design firm dedicated to the social sector.

• Design
• Social impact design firms

This site loads one of a series of prompts to help the user empathize with people experiencing various conditions, from Multiple Sclerosis to near-sightedness.

• Design
• Assistive and Accessible Tech

Our syllabus is a set of free, open access ‘teach the teacher’ materials designed to help educators teach master’s level students the skills they need to thrive as public servants in the Digital Era.

• resources
• curricula

• Govtech
• Civic and social impact companies
• Fieldwide resources