Projects - Bureaucracy tech

Kleio

Dallas

Kofile Technologies, Inc., a national leader in public records preservation and access, today announced the launch of Kleio℠, its AI-driven document intelligence and engagement platform purpose-built for government agencies.

Caseworker Empowerment Toolkit

A suite of open source AI-powered tools that help caseworkers at every step of their journey connecting families with the social safety net

RAIA Africa

Nairobi

RAIA is Kenya's Civic Intelligence Engine that translates dense state records into instant, verified answers via WhatsApp chat.

HeyGov

Wisconsin

HeyGov helps municipalities collect credit card payments for High Volume transactions (like Utility Bills and Parks & Recs) as well as High Dollar Transactions (like Tax Bills)

ClerkMinutes

Wisconsin

ClerkMinutes helps local governments turn agendas and meeting recordings into accurate draft minutes faster.

Cook County Assessors' Data Science Department

Cook County

Open-source tax assessment system.

CivCheck

Chicago

CivCheck's Guided AI Plan ReviewTM (GPR) platform is the first-of-its-kind guided plan review and code compliance education software that speeds up permitting for applicants and city reviewers.

BärGPT

CityLAB Berlin

The goal: to support administrative staff in their daily work with smart AI features and to make routine tasks more efficient.

Laserfiche

Long Beach, CA

AI-enabled document management and automation.

DigiLocker

An Initiative Towards Paperless Governance

AI and Government Workers: Use Cases in Public Administration

This report scans the landscape of AI use in the public sector at the state and local level, evaluating its benefits and harms through the examples of chatbots and automated tools that transcribe audio, summarize policies, and determine eligibility for benefits.

Gobierno Abierto Bogotá Android app

Bogotá

Official government app with 1.9 stars from over 1,000 reviews

apps
city

Chatíco

Bogotá

Web- and WhatsApp-based virtual agent chatbot for residents of Bogotá

WhatsApp

Magic Notes

United Kingdom of Great Britain and Northern Ireland 🇬🇧

Transform social workers' productivity with AI

commercial

How AI Can Cut Through Bureaucracy, Boost Efficiency, and Build Trust in Government

Boston

Boston Consulting Group report

reports

Gov-X

Laos, the People's Democratic Republic of 🇱🇦

"We wanted to make it a one-stop digital platform, integrating all the essential public services across ministries… with one application, citizens can access several services online, which modernises our governance"

apps

Governing in the Age of AI: Reimagining Local Government

In this paper, we examine how AI could help reimagine local government.

FormSG

Singapore 🇸🇬

FormSG is a form builder tool that enables public officers to instantly create customisable forms with zero code or cost, to safely collect classified and sensitive data.

Pair

Singapore 🇸🇬

Empowering Singapore's public officers with AI

Crowdapps

El. Benizeloy 82, Moschato 183 45

Web apps and solutions for Municipalities & Regions

apps
city

Open Administration

Thuringia, Germany

Der Open Source Hostinganbieter

Colab

São Paulo

Com o Colab, os cidadãos podem participar ativamente das decisões da cidade, acessar os serviços da prefeitura, contribuir com ideias, reportar demandas e votar em questões cruciais para suas comunidades.

GOV.BR

Brasília

Serviços e Informações do Brasil

Brazil (federal government)

Papers, Please

“The concept was inspired by frequent trips through airport immigration and the realization that inspecting documents in a game setting might be fun"

immigration

Local Minutes

Vermont

A chatbot AI that has access to millions of pages of municipal documents from small towns throughout Vermont.

local

i.AI and NHS England Collaboration Charter

10 Downing Street

The Incubator for Artificial Intelligence (i.AI), an innovative team of technical experts at the heart of government, and NHS England (NHSE) have signed a first-of-a-kind Collaboration Charter to support the use of AI in the NHS.

Scout (GOV.UK)

10 Downing Street

An AI-powered tool that improves government major project delivery by automatically analysing thousands of documents to help detect problems earlier, enabling timely interventions that keep critical projects on track.

United Kingdom (government)

Humphrey

10 Downing Street

A package of tools to speed up the work of civil servants and make them deliver ministerial plans more quickly.

United Kingdom (government)

GovOS

Austin, TX

GovOS is a leading provider of government software solutions in the United States.

Govtech 100

OpenTrainTicketing

Germany (Deutschland) 🇩🇪

Digital Ticketing made simple for railways.

Albert

France 🇫🇷

Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.

Digital Public Infrastructure Map

55-56 Russell Square, Bloomsbury, London WC1B 4HP, UK

Governments across the globe are on their way to building national-scale digital infrastructure. A comprehensive view of the state of DPI, however, is missing. The DPI Map addresses this.

2022 Inventory of Washington State Automated Decision-making Systems

Washington state

30 ADS govtech applications in Washington state

PolicyAI

Democratizing artificial intelligence for improving permitting outcomes and efficiency

Affordable and clean energy

AI for bureaucratic productivity: Measuring the potential of AI to help automate 143 million UK government transactions

We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex repetitive transactions. We estimate that 84% of these complex transactions are highly automatable.

GovWell

New York City (NYC / New York, NY)

GovWell’s mission is to build modern software products to help government serve communities better.

California's Department of Motor Vehicles (DMV) car titles blockchain

California

California's DMV has digitized 42 million car titles using blockchain technology to detect fraud and streamline the title transfer process, enabling residents to claim vehicle titles through a mobile app -- the first such initiative in the U.S.

Juvare

Govtech vendor offering emergency services and elections management tech among other solutions

Asegura tu Derecho

Lima, Peru

Asegura tu Derecho es una herramienta web que permite revisar información en un lenguaje accesible y elaborar el documento que se necesita presentar ante la Superintendencia Nacional de Salud (SuSalud) para la formulación de un reclamo.

Good health and well-being

NJ AI Assistant

ACR Editor

United States of America 🇺🇸

This web editor helps evaluators build Accessibility Conformance Reports in the US OpenACR format

United States (federal government)

Bürokratt

Estonia (Eesti Vabariik) 🇪🇪

Bürokratt enables citizens or users to use public and information services with virtual assistants through voice-based interaction.

Forms Camp

NCSC staff will provide intensive training and technical assistance to help courts revise one form or a small set of forms to improve plain language and readability. Your court will identify one form, or a small set of forms to work on throughout the project. At the end of camp, your materials will be redesigned, translated into plain language, and user tested.