Projects - Bots

Dark Patterns in AI Chatbots: A Taxonomy to Inform Better Design

Washington, DC

In this report, we examine AI chatbots through the lens of dark patterns — deceptive or manipulative design choices that may undermine user autonomy or well-being.

GovGuide Nigeria

Abuja

Nigeria has launched a new artificial intelligence-powered chatbot designed to help citizens access government information and services, in one of the country's biggest public sector AI projects so far.

Caseworker Empowerment Toolkit

A suite of open source AI-powered tools that help caseworkers at every step of their journey connecting families with the social safety net

RAIA Africa

Nairobi

RAIA is Kenya's Civic Intelligence Engine that translates dense state records into instant, verified answers via WhatsApp chat.

MeterWatch

Zimbabwe 🇿🇼

Track your prepaid power usage and get actionable insights from meter lookup data.

Chatbot de Mala Espina

Chile 🇨🇱

El Chatbot de Mala Espina es una herramienta de inteligencia artificial diseñada para enseñar a verificar noticias y datos y ayudar a combatir la desinformación.

Pro-Cure Bot

Your AI Assistant for Tracking Procurement Risks

Madison AI

Nevada

The Madison AI™ platform unites your agency’s scattered data and systems into knowledge AI to research anything and draft staff reports/memos in minutes.

Global Fact-Check Bot

Poynter Institute for Media Studies, 3rd Street South, St. Petersburg, FL

A pioneering AI platform that empowers fact-checkers and citizens worldwide to verify information accuracy with just a few clicks. Fighting misinformation across 50+ languages, powered by 60+ trusted organizations.

IRC Anti-Trafficking Response

The Anti-Trafficking Response website, managed by the International Rescue Committee, is a global hub that raises awareness about human trafficking and provides educational resources and practical tools for practitioners to strengthen prevention, protection, and response efforts.

Citibot

Charleston, South Carolina

Building Multilanguage AI-Powered Chatbots to Foster Trust Between Governments and Residents

WhatsApp

Public Encounters and Government Chatbots: When Servers Talk to Citizens

Europe

This paper examines emerging experiences with chatbots in government interactions, with a focus on exploring what public administration practitioners and scholars should expect from chatbots in public encounters.

AI and Government Workers: Use Cases in Public Administration

This report scans the landscape of AI use in the public sector at the state and local level, evaluating its benefits and harms through the examples of chatbots and automated tools that transcribe audio, summarize policies, and determine eligibility for benefits.

WhatsApp on Decidim

Geneva

A Decidim WhatsApp chatbot feature that allows people without an email address and/or low connectivity to participate in Decidim instances

FactBot by Snopes

United States of America 🇺🇸

Snopes is using an AI model combined with Snopes Archives to answer questions

StaffLink

Washington, DC

An experimental tool with information relevant to the work of junior staff in the U.S. Congress.

Interoperability Test Bed AI assistant

Belgium (België / Belgique / Belgien) 🇧🇪

The Interoperability Test Bed launches an online AI assistant, trained on its official documentation, to support test developers and users of its services.

BIMI

Nigeria 🇳🇬

Chat with Nigeria's Fiscal and Public Finance Data Platform with Intelligence

Numainda

Pakistan 🇵🇰

Explore Pakistan's rich legal and parliamentary heritage with our AI-powered chatbot.

TICTeC 25

Chatiico

Bogotá

Optimice sus chats y acelere las conversiones con chatico IA

commercial

Chatíco

Bogotá

Web- and WhatsApp-based virtual agent chatbot for residents of Bogotá

WhatsApp

Refined IT

India (Bhārat) 🇮🇳

Makers of Chatíco and other customer service chatbots

WhatsApp

Pair Chat

Singapore 🇸🇬

Empowering officers with Pair Chat: higher quality work, faster decisions, and better citizen experiences.

Botakis

El. Benizeloy 82, Moschato 183 45

Intelligent Multichannel Agent tech platform for implementing and operating AI virtual assistants and chatbots

AccessAva

London

AI-powered chatbot facilitating access to health and social care information

GANNET

Williamsburg, VA

GANNET is a Generative AI Initiative, offering AI-powered tools built to make knowledge and real-time information accessible to our community in a resource-efficient and ethical way.

AI71

Abu Dhabi

We are building conversational AI assistants that can streamline access to public information, deliver empathetic support around-the-clock, and strengthen bonds between governments and people.

Facebook Community Forums on AI

Facebook, Hacker Way, Menlo Park, CA

We partnered with Stanford’s Deliberative Democracy Lab and the Behavioral Insights Team on a Community Forum to discuss the principles that can be reflected in generative AI chatbots – and today, we’re releasing the results.

Meta

Tainan City Council Watchbot

Tainan City

Line chatbot to help people interact with and understand Tainan City Council data. Users can ask in Mandarin, Taiwanese, English or by voice.

Caddy (Gov.UK)

10 Downing Street

Caddy is an AI powered co-pilot for customer service functions everywhere.

United Kingdom (government)

The Big Cases Bot

Oakland

The Big Cases Bot follows the most important federal cases in the country

Bots.law Chat Apps

Oakland

Bots for Slack, Discord, Google Chat, and Microsoft Teams. You will tell these bots which cases to follow, and you'll get updates for those cases right in your chat app.