Haiket offers eligible users across Europe the option to message people on WhatsApp directly as part of the EU’s Digital Markets Act (DMA).

• Chat and messaging
• Speech recognition

Connect with your professional network and stay focused.

• Chat and messaging

RAIA is Kenya's Civic Intelligence Engine that translates dense state records into instant, verified answers via WhatsApp chat.

• Artificial Intelligence
• Watchdogging and transparency
• Watchdogging government

The ICRC, together with The Engine Room and Block Party, produced this report on the uses of messaging apps in humanitarian situations.

• Digital security and privacy
• Disaster response and humanitarian tech
• Reports

Scale participation with decidim chat integrations

• Engagement tech
• Chat and messaging
• Civic platform interoperability

National Messenger ORIZ

• Govtech
• Chat and messaging
• State-mandated apps

Messaging app owned by the Indian state, which is attempting to force mobile platforms to pre-install

• Govtech
• Chat and messaging
• Digital sovereignty

Russia's state-controlled, unencrypted messaging (super)app.

• Govtech
• Chat and messaging
• Identity

Apple's closed messaging platform

• Chat and messaging

Bitpart is a one-to-many messaging tool that plugs into Signal. It was designed with rights defenders, activists and journalists operating in risky or repressive environments, and is intended for anyone needing to communicate with a large network safely over Signal.

• Digital security and privacy
• Chat and messaging

A Decidim WhatsApp chatbot feature that allows people without an email address and/or low connectivity to participate in Decidim instances

• Decidim
• WhatsApp

• Engagement tech
• Participatory democracy
• Digital participation platforms

Offline mesh messaging apps

• apps

• Organize campaigns
• Cybersecurity
• Chat and messaging

bitchat is a decentralized, peer-to-peer messaging application that operates over Bluetooth Low Energy (BLE) mesh networks.

• Organize campaigns
• Cybersecurity
• Decentralization

Guide to organizing securely by Micah Lee

• guides
• Signal

• Advocacy tech
• Chat and messaging
• Direct action

At the Department of Computer Science, Aalborg University

• Research and policy centers
• Academia
• Chat and messaging

This bot offers an interface for requesting and accessing VPN support via Telegram and WhatsApp.

• WhatsApp
• Telegram

• Cybersecurity
• Circumvention tech
• Chat and messaging

Mobile Pathways MyCamino platform equips immigration nonprofits with cutting edge mobile technology so immigrants know their legal rights.

• WhatsApp

• SMS tools
• Access to laws
• Chat and messaging

whatsmeow is a Go library for the WhatsApp web multidevice API.

• Matrix
• WhatsApp

• Chat and messaging
• Group communication tools

Telegram offers verification for public figures and organizations so that users can easily identify official sources.

• Telegram

• Fight disinformation
• Chat and messaging
• Trustmarks

Telegram allows public figures and organizations to become verified, so users can quickly identify official sources of information. To further improve transparency on Telegram, official third-party services are now able to assign extra verification icons to user accounts and chats.

• Telegram

• Fight disinformation
• Chat and messaging
• Trustmarks

Dokopalsya! (which playfully means "got to the bottom of it" in Russian), leverages large language models to serve as a rapid fact-checking assistant in Russian. When users share claims or news snippets, the bot identifies key assertions and checks them against reliable sources, providing evidence-based verification with links to authoritative references.

• Telegram

• Artificial Intelligence
• Media
• Fight disinformation

"Naskvoz" (meaning "seeing through" in Russian), analyzes news texts for emotional manipulation techniques and propaganda markers.

• Telegram

• Artificial Intelligence
• Media
• Fight disinformation

Telegram is a cloud-based mobile and desktop messaging app with a focus on security and speed.

• commercial

• Chat and messaging

台南市議會觀測站

• city
• local
• Sustainable cities and communities

• Watchdogging and transparency
• Parliamentary and congressional monitoring
• Chat and messaging

Bots for Slack, Discord, Google Chat, and Microsoft Teams. You will tell these bots which cases to follow, and you'll get updates for those cases right in your chat app.

• Artificial Intelligence
• Bots
• Access to laws

Spacetube is a group-to-group chat tool built on top of Matrix, a secure decentralised communication protocol.

• Open source
• General purpose open source tools
• Chat and messaging

State-of-the-art end-to-end encryption (powered by the open source Signal Protocol) keeps your conversations secure.

• Signal

• Digital security and privacy
• Chat and messaging

Chatbot.team is a conversational messaging platform that offers chatbot development services for businesses of all sizes.

• commercial

• Artificial Intelligence
• Build something
• Bots

Polychat ermöglicht flüssige Crossplattform Kommunikation – niedrigschwellig und out-of-the-box: Statt einer gewöhnlichen Chat-Gruppe eröffnet ihr eine Polychat-Gruppe.

• Chat and messaging
• Group communication tools

This report provides an overview of how various EMAs work, a review of popular EMAs and their notable features (LINE, Signal, Telegram, Viber, WhatsApp, and WeChat), and examples of how EMAs have been used for political manipulation

• reports
• Signal
• Telegram

• Media
• Fight disinformation
• Reports

The only FOSS-based service offering Matrix chat server hosting

• Matrix

• Ethical tech and responsible tech
• Open source
• General purpose open source tools

Glific enables NGOs to easily scale to thousands of conversations a day with few staff.

• Nonprofit tech
• Bots
• Chat and messaging

Slack, Microsoft Teams, Discord, SMS, WhatsApp or Telegram? Authenticate your preferred one with one click!

• commercial
• Discord

• Chat and messaging
• Internal communication and coordination

The 6-week virtual programme launches in August and provides mentorship and support to organisations wanting to build and scale their WhatsApp Health service.

• WhatsApp
• Good health and well-being

• Accelerators
• Chat and messaging

WinWith.Me is the Messenger for Politicians - a Facebook Messenger bot-building platform integrated with NationBuilder for campaigns, NGOs and advocacy.

• Facebook

• Artificial Intelligence
• Advocacy tech
• Organize campaigns

Transforming corrections with technology

• recidivism
• criminal justice

• Legal tech
• Open justice
• Hardware

Tu empresa en WhatsApp (Facebook, Instagram, …)

• WhatsApp

• Bots
• Govtech vendors
• Chat and messaging

WhatsApp, chatbots, and other chat-based development and social good products

• WhatsApp

• Bots
• Chat and messaging

Change the face of social impact engagement globally

• maternal health
• WhatsApp
• Good health and well-being

• The Tech
• Emerging tech
• Bots

Using Chatbots to Answer Farmer Queries in India

• agriculture
• research
• Zero hunger

• The Tech
• Emerging tech
• Bots

The research conducted by Tactical Tech and our partners over the last 18 months has confirmed that WhatsApp is now a primary means of delivery for political messaging in many countries in the Global South, with particularly strong penetration in rural communities where internet is accessed mostly via smartphones.

• reports
• WhatsApp

• The Tech
• Emerging tech
• Organize campaigns

EFF Guide to Messaging

• The Tech
• Adjacent Fields
• Emerging tech

A Taiwanese developer Carol created a chatbot called Aunt Meiyu on popular messaging app LINE. Aunt Meiyu is designed to combat disinformation circulated in private chat group, especially family chat groups

• LINE

• The Tech
• Artificial Intelligence
• Media

HeLawyer provides legal information and access to lawyers through an Android application, SMS, phone call and Whatsapp.

• apps
• WhatsApp

• The Tech
• Adjacent Fields
• Emerging tech

Legal Services Commission of South Australia’s Legal Chat service provides live chat support during working hours.

• The Tech
• Adjacent Fields
• Emerging tech

“The Checkpoint tipline is primarily used to gather data for research, and is not a helpline that will be able to provide a response to every user.”

• WhatsApp

• The Tech
• The People
• Media