The People > Build something > Design > Playbooks and design principles - (72)

Playbooks and collections of design principles give us an opportunity to codify and abstract the way in which we work to help others understand, adapt, and replicate on their own. Martin Wright at mySociety wrote this helpful definition of playbooks: What is a playbook? ‘Playbook’ is a word that’s used a lot these days, by tech and management people. They’ve borrowed it from the world of sports, where the idea of a book telling you ‘how to play’ is a more straightforwardly obvious concept. If you find this terminology a bit too hipster, though, you can think of them by the less trendy terms of ‘manuals’ or ‘toolkits’ — though a playbook does have the advantage of sounding like a lot more fun than a workbook. Whatever the name, what they aim to give you is a collection of repeatable plans and tactics for responding to typical challenges. As such, they can be absolutely invaluable as an internal company tool; and we think they can also help in sharing knowledge between organisations. In either case, a well-managed playbook would be easily available to employees, widely used and regularly updated.

Categories

Tags

Showing 72 Results

The U.S. Digital Services Playbook

The U.S. Digital Services Playbook

United States of America 🇺🇸

The American people expect to interact with government through digital channels such as websites, email, and mobile applications. By building digital services that meet their needs, we can make the delivery of our policy and programs more effective.

https://playbook.cio.gov/
Community Approach to Research Partnerships @ Emerson

Community Approach to Research Partnerships @ Emerson

Emerson College, Boylston Street, Boston, MA

The Community Approach to Research Partnerships (CARP) aims to collaboratively establish academic and community partners...

https://elab.emerson.edu/projects/a-community-approach-to-research-partnerships-carp
MindLab's design methods

MindLab's design methods

MindLab, Slotsholmsgade 12, 1216 Copenhagen Municipality, København K, Denmark

Europe's best framework for developing and operating a business

https://danskdesigncenter.dk/
Design for America

Design for America

Ford Motor Company Engineering Design Center 2133 Sheridan Rd. G.302 Evanston, IL 60208

Design for America is an idea incubator, a motivated community, and a way of approaching complicated challenges. DFA shapes the next generation of social innovators.

http://designforamerica.com/
Government Design Systems

Government Design Systems

United Kingdom of Great Britain and Northern Ireland 🇬🇧

A list of design systems and CSS frameworks used by governments around the world

https://platformland.github.io/government-design-systems/
Civic tech patterns

Civic tech patterns

San Francisco

In the spirit of Wikipatterns, this is a collection of patterns and anti-patterns for describing common practices that may help or hinder the conception or design of your civic technology.

https://github.com/codeforamerica/civic-tech-patterns
World Economic Forum White Paper on Digital Policy Playbook

World Economic Forum White Paper on Digital Policy Playbook

http://www3.weforum.org/docs/White_Paper_Digital_Policy_Playbook_Approaches_National_Digital_Governance_report_2017.pdf
Implementing Innovation

Implementing Innovation

​Implementing Innovation: A User’s Manual for Open Government Programs is a hands-on resource that provides practical advice and guidance for government changemakers as they navigate the specific challenges of implementing innovative programs in the public sector.

http://implementinginnovation.org/
People-Led Innovation

People-Led Innovation

2 MetroTech Center, Brooklyn, NY

Unlocking People's Expertise to Solve Urban Challenges

https://www.peopleledinnovation.org
Experimental Modes of Civic Engagement in Civic Tech

Experimental Modes of Civic Engagement in Civic Tech

Experimental Modes of Civic Engagement in Civic Tech is an investigation into what it means to build civic tech with, not for.

http://www.smartchicagocollaborative.org/work/special-initiatives/deep-dive/experimental-modes-of-civic-engagement-in-civic-tech/
Tools for government hiring

Tools for government hiring

New York City (NYC / New York, NY)

10 tips to help hiring managers recruit employees

http://www.govtalent.org/
Eines per a una transformació digital oberta i àgil

Eines per a una transformació digital oberta i àgil

Barcelona

El programa per a la Digitalització Oberta: Programari Lliure i Desenvolupament Àgil de Serveis de l’Ajuntament de Barcelona defineix el procés de canvi profund i progressiu de la manera en que la ciutat oferirà els seus serveis a la ciutadania en els propers anys.

https://ajuntament.barcelona.cat/digital/ca/transformacio-digital/tecnologia-per-a-un-millor-govern/transformacio-amb-metodologia-agile
DoWire Case studies and how-to briefs (archive)

DoWire Case studies and how-to briefs (archive)

http://web.archive.org/web/20060415002532/http://dowire.org/wiki/UK_highlights
NYC Council 2.0

NYC Council 2.0

New York City (NYC / New York, NY)

https://web.archive.org/web/20161222021323/http://council.nyc.gov/html/tech/techplan.pdf
Code for America Brigade Organizer's Playbook

Code for America Brigade Organizer's Playbook

San Francisco

Open Google Doc guide

https://docs.google.com/document/d/1G_v53fGyHqdZNmXkDxqhqkzT7q2TBZ9Xmh9JkWtFQ8Y/edit#heading=h.v3vvoe3g4dep
Government of South Australia Digital Transformation Toolkits

Government of South Australia Digital Transformation Toolkits

State Administration Centre, 200, Victoria Square, Adelaide SA 5000, Australia

To assist agencies to modernise and transform their government services, the Department of the Premier and Cabinet has developed these four toolkits.

https://dpc.sa.gov.au/responsibilities/ict-digital-cyber-security/toolkits
Center for Urban Pedagogy

Center for Urban Pedagogy

Your description here.

http://welcometocup.org/
WEF National Digital Governance Playbook

WEF National Digital Governance Playbook

The “Digital Policy Playbook 2017” is designed to help leaders understand the complex dynamics and difficult decisions they will face in managing their transition into the digital domain

https://www.weforum.org/whitepapers/digital-policy-playbook-2017-approaches-to-national-digital-governance
People's Roadmap for a Digital New York City

People's Roadmap for a Digital New York City

Data & Society Research Institute, West 20th Street, New York, NY

In this citizen created roadmap, we outline how to humanize technology, move beyond transparency for transparency's sake, and ensure we have government technology that works for the people, built with the people.

http://nycroadmap.us
Social Innovation Labs Handbook

Social Innovation Labs Handbook

Canada 🇨🇦

Research and survey on social innovation labs in Canada.

https://convergehandbook.gitbook.io/labs-handbook/
Nesta Designing for Public Services: a practical guide

Nesta Designing for Public Services: a practical guide

58 Victoria Embankment

Our guide on using design tools and methods in the public sector, created in partnership with design firm IDEO.

https://www.nesta.org.uk/toolkit/designing-for-public-services-a-practical-guide/
Atlassian Team Playbook

Atlassian Team Playbook

341 George Street, Sydney NSW 2000, Australia

OUR NO-BULLSHIT GUIDE TO UNLEASHING YOUR TEAM'S POTENTIAL

https://www.atlassian.com/team-playbook