GovAccess is built for governments to process payments, schedule appointments, renew licenses and find community information. It allows users to customize workflows and approval processes, transform paper documents into digital services and has a multi-channel publishing feature.

GovAccess is used by governments to create their own websites. Websites created with govAccess are secure and reliable, as the software offers a disaster recovery plan that replicates data every 15 minutes, in order to minimize loss. The websites are completely customisable thanks to the CMS tools. GovAccess also provides 24/7 customer support. Granicus has its headquarters in Denver, USA.