Aucklanders can now use an AI-powered virtual assistant to safely report problems, including graffiti, roaming dogs and party noise.

The Council has deployed a new, purpose-built virtual assistant called Ask Auckland Council. Residents and visitors can use it to report graffiti, illegal dumping, roaming dogs, missed bin collections, and party/people noise, as well as quickly find information for reporting other problems. Ask Auckland Council is far more sophisticated than a simple chatbot. As a conversational AI assistant, it can understand everyday language, understand people and place names in te reo Māori, ask follow-up questions, check it's got the facts right, and quickly analyse a photo of the problem if you upload one.